FAQ

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Need transfer for today?
Online system allows only next day booking, if you need transfer for today contact us by phone (Viber, WhatsApp), facebook messenger or email us by filling this form: contact us
Is this price for one person? Will anyone else be travelling in the vehicle I book?
Its price per transfer, no matter if you are alone or group you pay one price. We offer private transfers only, the vehicle is reserved for you or your group only.
Where will I meet my driver?
Driver will be waiting near airport. Text or call him that you are ready to come out and he will arrive in 3min to parking in front of airport. Also you can ask during booking to meet you in airport hall with nameplate, but that will cost additional 4€ to cover parking fee.

What languages does the driver speak?
We have english, russian and polish speaking drivers. Note your prefered language in notes during booking.
What happens if my flight is delayed?
We are monitoring flights. Not matter how delayed your flight is, or how early it arrives, there will be a driver waiting for you at no extra cost.
What payment methods are available?
You can pay online with paypal, or after the trip pay to the driver with cash or credit card. About credit card payment please write a note during booking process.
How can i cancel or amend booking?
Please, contcat us with all information by e-mail info@vnotransfer.com or by filling contact us form located here: https://www.vnotransfer.com/contact-us/